Privacy Policy

1. Who we are

This website, choprauniforms.com, is run by Chopra Uniforms, Rishikesh, Uttarakhand, India. This policy explains what personal information we collect when you visit the site or place an order, and how we use it.

2. Information we collect

• Order details: name, mobile number, email address, delivery address, items ordered and order notes.
• Account details: if you choose to create an account, your name, email and the orders linked to it. Passwords are never visible to us.
• Payment information: online payments are processed by Razorpay. We do not receive or store your card, UPI or bank details. For Cash on Delivery we only record the order amount.
• Technical data: IP address, browser type, pages viewed and similar usage data, collected through cookies and analytics or advertising tools.
• Messages you send us by WhatsApp, phone, email or the contact form.

3. How we use your information

• To process, deliver and support your orders, exchanges and returns.
• To contact you about your order by phone, SMS, WhatsApp or email.
• To keep the website secure and working properly.
• To measure and improve our advertising, as described below.

4. Cookies, Meta Pixel and advertising

Our site uses cookies that are needed for the cart and checkout to work. We also use the Meta (Facebook) Pixel and related tools to understand which pages and products visitors view, and to show our ads to relevant people on Facebook and Instagram. These tools may receive information such as pages viewed, items added to cart and purchase value. You can limit this through your browser cookie settings and your Facebook and Instagram ad preferences.

5. Who we share information with

We do not sell your personal information. We share it only with service providers needed to run the store: courier and delivery partners, Razorpay for online payments, our website hosting provider, and advertising or analytics providers such as Meta. We may also share information if the law requires it.

6. How long we keep it

We keep order records for as long as needed for delivery, returns, accounting and legal requirements. You may ask us to delete your account or personal data, subject to those legal requirements.

7. Your choices and rights

You can ask us to access, correct or delete the personal information we hold about you, or to stop contacting you for marketing. Write to us at the contact below and we will respond within a reasonable time.

8. Children

Our site is meant for parents, guardians and institutions placing orders. We do not knowingly collect information directly from children.

9. Security

We take reasonable steps to protect your information, but no online system is completely secure.

10. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page.

11. Contact us

Chopra Uniforms, Kothari Market, Pushkar Mandir Road, Rishikesh, Uttarakhand.
Email: enquiry@choprauniforms.com
Phone: +91 97190 15850
WhatsApp: +91 76185 11515